Version 1.0 03/10/2018

We take your security and privacy very seriously and we aim to make your experience with us entirely safe and problem free. Please see our security guarantee and privacy policy below. This site is owned by Pixmama.

Our company trade license number is 03-080172, and we are the ‘data controller’ of the personal information you provide to us.

We are committed to protecting and respecting your privacy when visiting our website and providing us with your personal information and this privacy policy statement summarizes what personal details we may collect from you before, during or after you use our site and what we will do with them. You can contact us via email at support@pixmama.com if you have any queries regarding this policy. We will review and update this Privacy Policy from time to time and all changes will be posted to this page.

  1. Our security guarantee

    Every time you buy from our site or register using your credit card number we ensure that your on-line credit and debit card transactions are secured by using industry-standard SSL (secure socket layer) encryption technology. In addition, to ensure there is absolutely minimal risk to you, we offer a guarantee for every purchase you make using a credit or debit card on our secure server.

  2. Our privacy policy

    We are committed to protecting your personal privacy and, in accordance with relevant data protection laws, we uphold strict security procedures for the collection, storage, use and disclosure of your personal information. We have described below the personal information we may gather about you, the purposes we will hold it for and the limited categories of people to whom we may disclose it.

What information do we collect and how may we use it?
  • All visitors to the site:

    During your visit to our site, we will only collect personal information that you choose to provide, if for example you: contact us with an enquiry; register on the site; enter a contest; request us to provide you with further information; or take advantage of a promotion.

    If you share other people’s data with us, for example if you buy one of our products for another family member, you will need to check that person consents to you providing that information to us. We may use the information held about you in the following ways:

  • To manage any account you have with us

  • To perform our contractual obligations to you

  • To respond to your queries and requests

  • To communicate with you

  • To notify you of any changes to our services

  • To ensure that the content of our site is presented in the most effective manner

  • To provide you with the information, products and services requested from us

  • To provide you with helpful information about our products or services

  • To allow you to participate in interactive features of our service, should you choose to do so

  • To manage contest entries and to notify winners

  • Pixmama market research

  • To make improvements to the service we provide you

    We also reserve the right to disclose your personal information where we are required to do so by law, and to assist in any disputes, claims or investigations relating to your account or contract with us, and to detect and prevent fraudulent transactions.

    We may also use information about your visits to our site to enhance your visit.

    E-mail with Pixmama via our email addresses accessible through, or obtained from, this site may be recorded and/or monitored. You are consenting to the recording and/or monitoring of your emails.

    Telephone calls with Pixmama at the numbers accessible through or obtained from this site may be monitored. By using this communication method, you are consenting to the monitoring of your calls.

  • Customers and registered users:

    When you register on the site we will ask for your name and address, your company name and address, your email address and a password. This enables us to send you information which you have indicated you wish to receive from us, as well as related communications which we think you will find of interest, including our regular email newsletters and updates on any special offers or events coming up on the site.

    When you place orders with us we need to know your name, email address and telephone number. If the order is placed using a credit or debit card we also need the number and expiry date of the card, if paying on account we also need the email and contact name of the person responsible for paying invoices in your accounts payable department. This allows us to process and fulfil your orders and to notify you of your order status. We may provide some or all of this information to our partners or advisors for the purposes of completing or investigating a transaction with you or answering a question you raise with us.

    We use information on your previous habits and purchases to personalize your shopping experience, and to show you products and promotions that we think will appeal to you. This information is collected by a ‘cookie’ which is stored on your computer’s hard drive and enables us to automatically link our customers to their personalized accounts. If you want to, most web-browsers allow you to turn off the automatic acceptance of cookies on your PC. We also monitor the usage of our site and customer traffic patterns to help us improve the layout and functionality of the site.

  • Contributors:

    If you register with us as a contributor, we need you to provide your name and address, (your company name if you register as an agency) your telephone number, your email address and a password. This enables us to manage your account and send you information which you have indicated you wish to receive from us, as well as important account specific information such as contractual notifications, operational updates and service emails.

    Additionally, to get paid for any sales made through Pixmama we need to know your bank details; name of your bank, country, account holder’s name and account number with sort code. In all cases cited above if you do not provide the data required we will not be able to provide you with our services, or the administration of those services may be hampered.

    Social Media

    You may contact us or comment on our products and services through social media. The information we collect from social media and online sites sometimes includes personal information that has been put online and is publicly available.

    How do we store and protect your data?

    We take the security of your information seriously and we will endeavor to ensure that the personal information you submit to us is kept private and secure, and held in accordance with relevant laws. We use appropriate technical and organizational measures to protect your personal information. We protect your personal information using security measures such as encryption, access controls and physical security measures. We will not sell, rent or otherwise disclose the personal information you provide to us unless we are required to do so by law. We share your personal information with certain third parties who provide services on our behalf. They only have access to the personal information they need to perform those services. They are required to keep your personal information secure and confidential and may only use it as permitted by us in accordance with this Privacy Policy. The third parties who provide services on our behalf fall into the following categories:

  • Our partners or advisors for the purposes of completing or investigating a transaction with you or answering a question you raise with us

  • Translators we engage to translate into different languages image captions and tags (keywords) and other information associated with a content

  • Marketing agencies appointed to provide services to us

  • The service providers operating this site on our behalf

  • Social media platforms

  • Accountants, auditors, law firms, payment processors, information technology support providers

  • Advertising services, analytics services, content providers

    The information we collect about you, is hosted and stored in the AWS are bound by the same conditions and standards and operate within the same levels of security when processing, hosting and storing your personal data. By submitting your personal information to us, and by using our site, you agree to us transferring, storing and handling your personal information in this way.

    How long do we store your data?

    We will not keep your data for longer than is necessary for the relevant purposes set out in this Privacy Policy. Where you have purchased a product or service from us, we will hold your relevant personal details to enable us to provide after-sale services and to administer the contract, including any relevant warranty.

    No data collected from children

    Our site is not directed at children and should not be accessed by them. We will not knowingly collect information from minors without their parent's or guardian's consent.

    Third Party Websites

    From time to time our site may contain links to and from the websites of our affiliates and other third-party sites. If you visit any of these sites please note that they have their own privacy policies and you should check these before submitting any personal data. We cannot accept any responsibility or liability for these policies.

Email disclaimer for Pixmama

The information contained in or attached to emails is intended only for the use of the individual or entity to which it is addressed. If you are not the intended recipient, you are not authorized to and must not disclose, copy, distribute, or retain any message or any part of it. If you have received an email in error, please contact the sender and delete the material from any computer. We accept no liability for any loss or damage which may be caused by software viruses or interception/interruption of emails. The information contained or attached to an email may contain information which is confidential and/or covered by legal, professional or other privilege or other rules or laws with similar effect in other jurisdictions.

Pixmama
Registered office:
7th Floor, Dhaka Square, Jasimuddin Road, House #01, Road #13, Sector #01
Uttara, Dhaka-1230, Bangladesh.

Public domain content

Our website might have some collections that include contents that are in the public domain, not protected by copyright or where the copyright ownership is unknown. Content can enter the public domain when copyright has expired, has been forfeited or is not applicable. For these contents we don’t claim any copyright or other intellectual property rights and neither do our contributors, we just provide you with access to a copy to use in line with the terms of the license you buy. Other copies of these images might be available elsewhere for free.

What is Copyright? Copyright is a law that gives you ownership over the things you create. As copyright owner you have the exclusive rights to sell, display and distribute the work however you want.